Delivery of Garden Supplies
Here are the answers to a few of our most often asked questions regarding our garden supplies delivery service.
Does the price include delivery?
Product prices included standard delivery to most postcode areas, any delivery charges or available upgrades will be shown in the check out when you have entered your delivery postcode (click "Check Delivery Options" button in the checkout).
When do you deliver?
We deliver goods Monday to Saturday | Saturday deliveries carry a surcharge. This surcharge is shown on Checkout before purchase.
Do you deliver Next Day?
Yes we offer a next day delivery service as a delivery option in the checkout. Orders placed before 1pm can be delivered next day if this option is selected.
How are the products delivered?
Most of our products are delivered on a pallet (with the exception of smaller goods such as accessories and tools).
Pallet delivery can only be guaranteed to your kerbside. The pallet is delivered from a wagon with a tail lift and pallet trolley (not a crane wagon), if you have any queries please contact us on 0871 971 0988. It is only possible to manoeuvre a pallet truck on level, smooth and solid surfaces such as tarmac, concrete or block paving.
Can I choose a delivery time & date?
We are one of a few companies that offer a Date Picker (at Checkout). We offer an AM (9am - 1pm) Delivery Service, exclusively for our Telephone Orders.
Do I need to be at home when the delivery is made?
Deliveries can be left without a signature, so you do not have to be waiting at home for the delivery to arrive! Please let us know if your not going to be in.
Non Palletised deliveries
Products that are not sent on a pallet, such as tools and accessories, are usually sent by Royal Mail or Courier Service.